Below are frequently asked questions. Feel free to contact us for further information.

Are my payments secure?

Keeping your financial information secure is absolutely essential when buying online. Whether it’s ecommerce, sending money or buying with debit and credit cards online, trust PayPal to help keep your transactions secure. PayPal helps keep your transactions secure by not sharing your full financial information with sellers. Buy or sell around the globe. We process 25 currencies in over 200 markets to make sending, spending, and selling simple and secure.

When will I receive my product after purchasing?

Instantly. The moment your payment is accepted and the funds have been withdrawn from your financial institution, you will receive access to your products immediately. The only time you may have to wait for your product is if your bank or Paypal has put a hold on your payment.

How do I download my products?

Navigate to “My Account”, on the left hand side you’ll find the “Downloads” area. Here you can find any products you’ve purchased or free products you’ve added to your account. You will also find the CD Key here IF one is required.

Will I receive updated for the products I purchase?

Yes! When an update for a product is available, you will receive an email informing you that you can download the updated version of your product!

Can I return or refund a purchase?

All sales are final. We have a no-return policy. Any technical issues you may encounter are to be discussed with the developers via their support outlets.

How do I register as a Vendor to start selling my products?

Want to sell your products through Flight Sim Outlet? Under “Vendors” click on Vendor Registration and fill out the form. We will review your vendor request and send you a commission agreement to sign. Once you have filled out the commission agreement we will activate your account! Happy selling! For more information visit: Vendor Information

What can FSOutlet offer me as a developer?

We aim to make selling your products as hassle-free as possible. In addition to having some of the best commission rates in the industry, we are affiliated with Simulated Aviation and can provide a variety of multimedia for your products. Including: Screenshots, Videos, and Reviews. Learn more: Vendor Information

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